- 07:41Received 38 orders via WhatsApp, email and B2B portal
- 07:42Identified customer, products and list prices
- 07:43Checked available credit and stock by warehouse
- 07:44Entered the orders in the ERP and confirmed each customer
Orders from every channel in a single flow
The problem. A distributor receives orders via WhatsApp, email, sales reps' calls and customer portals. A team retypes them into the ERP, confirms stock by phone and fixes mistakes once the order has already shipped wrong.
- 1Receives orders from any channel: text, audio, photo or PDF.
- 2Interprets customer, products, quantities and prices against your catalog.
- 3Validates credit, inventory and commercial terms.
- 4Records the order in the ERP and confirms the delivery date to the customer.
Logistics and transportation
Financial services
Construction and real estate
Tourism, hospitality and F&B